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By Bracken King |
September 2nd, 2010
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Everyone has had to deal with overly simplistic or overly complex help sections or documentation from time to time (and far to many times after that). We ran across a pretty great help section recently and thought it was worth thinking about what made it so successful.
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By Tyler King |
September 1st, 2010
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Gmail's new "Priority Inbox" feature automatically flags your emails as "Important" or "Not Important" to help you make sure you see the emails that really matter to you.
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By Bracken King |
August 31st, 2010
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Single site browsers (SSBs) such as those provided by Chrome application shortcuts can be a useful tool for making web applications act more like normal installed apps. With a small tweak, you can also use them to manage multiple profiles at a single website.
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By Tyler King |
August 30th, 2010
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If you own a modern smartphone, you generally have two different options when you want to read web content. You can either open up your phone's web browser and read the content online (like you do on your computer), or you can download an app from the content provider and get the content that way. Which do you choose?
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By Tyler King |
August 27th, 2010
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Most companies send automated emails from a "no-reply" address so that their customers can't respond to the emails. What exactly are we trying to accomplish by ignoring our customer's emails?
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By Bracken King |
August 26th, 2010
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The 80-20 rule describes a common scenario in which a relatively small portion of causes (e.g., 20%) account for a large amount of the effect (e.g., 80%). This type of situation crops up all over the place and is particularly relevant when thinking about the amount effort you put into SEO.
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By Tyler King |
August 25th, 2010
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The two most popular systems for powering blog comments are Disqus and IntenseDebate. Recently I've decided that I don't like either of them.
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By Bracken King |
August 24th, 2010
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There are tons of ways to communicate within your business, and each medium has its own strengths and weaknesses. It's worth taking some time to think explicitly about what those characteristics are, so we've done just that.
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By Tyler King |
August 23rd, 2010
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If you write a blog about news and current events, there's an easy way to increase your reach on Google. You can submit your blog to Google as a news source so that it will show up on Google News.
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By Tyler King |
August 20th, 2010
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Last week I talked about how a wiki can be a great organizational tool for your team. As I mentioned in that post, there are a bunch of different tools to help you set up a wiki, but my favorite is Google Sites. In this post, I'll go over how I set up my wikis using Google Sites.
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About this blog
This blog helps small businesses find and use easy, effective software. Most technology is meant
either for individual consumers, or huge corporations. We'll help you find the tools that are
powerful enough to help run your business, but simple enough that you can start using them by
yourself.
This blog is written by the co-founders of Less Annoying Software. We build an
easy customer management tool
that helps small businesses organize customer information and track leads.
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